Petronas Mesra Card
Petronas’ loyalty program across Peninsular & East M’sia (virtual card available through Setel app)
What is Petronas Mesra Card?
A Petronas’ loyalty program that rewards customers with points for fuel purchases and other transactions at Petronas stations, as well as spending at Kedai Mesra convenience store. Petronas Mesra Card allows you to earn redeemable points for fuel and convenience store items at Petronas, providing cost-saving opportunities directly at the pump or store.
Point Earning Structure
1 Mesra point for every liter of fuel purchased at PETRONAS stations. Unlock 3x points for Hero Level with Setel app.
Point Redemption Options
Redeem Mesra points for Fuel, convert points, E-Vouchers and Rewards, or convert points into Setel Wallet funds.
Non-Fuel Benefits
Track transactions, and access to special promotions, contests, and lucky draws with lucrative prizes for Mesra members.
Points Validity
Mesra Points are valid for 3 years from the date they are earned.
Program Details
Point Earning Structure
| Category | Details |
|---|---|
| Fuel Purchases |
Earn 1 Mesra point for every liter of fuel purchased at PETRONAS stations. By using the Setel app, you can unlock higher earning tiers:
The more you spend, the higher your tier, and the more points you earn. |
| In-Store Purchases | Earn 1 point for every RM1 spent at Kedai Mesra. |
Point Redemption Options
| Category | Details |
|---|---|
| Fuel Redemption |
|
| Setel Wallet Funds |
|
| E-Vouchers and Rewards |
|
Non-Fuel Benefits
| Category | Details |
|---|---|
| Cardless Transactions | Earn and redeem points by simply entering your mobile number at the pump or cashier, eliminating the need for a physical card. |
| Setel App Integration | Manage your Mesra points, track transactions, and access exclusive promotions through the Setel app. Enjoy seamless payments and rewards redemption. |
| Exclusive Promotions | Access to special promotions, contests, and lucky draws with lucrative prizes for Mesra members. Opportunities to earn bonus points and cashback during promotional periods. |
Membership Tier
| Criteria | Physical Card | Setel - Junior | Setel - Explorer | Setel - Hero |
|---|---|---|---|---|
| Points Earned (Monthly) | - | 0-99 Mesra Rewards Points | 100-279 Mesra Rewards Points | 280+ Mesra Rewards Points |
| 1 Liter of Fuel Purchased | 1x point | 1.5x points | 2x points | 3x points |
| RM1 Spent at Kedai Mesra | 1x point | 3x points | 3x points | 3x points |
| PETRONAS Shop Special Discount | - | 5% discount | 10% discount | 15% discount |
| RM5 Spent with Setel | - | 1x point | 1x point | 1x point |
Points Validity
Mesra Points are valid for 3 years from the date they are earned. To prevent forfeiture, make sure you redeem your points before they expire.
Participating Brands
The PETRONAS Mesra Card allows you to earn and redeem points across a wide network of brands across 9 categories – Food & Beverages, Travel & Leisure, Fashion, Services, Health & Beauty, Shopping, Buffet Specials, Entertainment and Community Programme.
You can visit the Setel Mesra Rewards portal for a complete and updated list of participating brands.
Collaborating Partners
| Partner | Card/Product | Key Benefits | Additional Information |
|---|---|---|---|
| Maybank | PETRONAS Maybank Visa Gold Card |
|
More details |
| Maybank | PETRONAS Maybank Visa Platinum Card |
|
More details |
| CIMB | CIMB PETRONAS Visa Infinite-i Credit Card |
|
More details |
| CIMB | CIMB PETRONAS Visa Platinum-i Credit Card |
|
More details |
| AirAsia | AirAsia Xchange |
|
More details |
Customer Support
| Contact Method | Details |
|---|---|
| PETRONAS Mesralink | 1-300-88-8181 |
| PETRONAS Mesra Loyalty Programme | 1-300-22-8888 |
| Contact Form | https://www.mymesra.com.my/about-us/contact-us |