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Alpro Pharmacy Loyalty

Alpro Pharmacy Loyalty is available across Primarily Peninsular Malaysia. The virtual membership card is available at Alpro app. This app is available on Google Play Store (for Android devices)Apple App Store (for iOS devices).

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What is Alpro Pharmacy Loyalty?

Alpro Pharmacy Loyalty Program offers lifetime membership, earning 1 point per RM1 spent with double points on birthdays and 10X during promotions. Members enjoy discounts, vouchers, exclusive healthcare services, e-wallet integration, and access to 300+ outlets nationwide.

How To Join

Registering in-store with a RM10 fee or online via Alpro One Click to earn 150 bonus points. E-members can also get a physical card at outlets for RM5.

Member-Exclusive Offers

Welcome bundle (vouchers/points), ongoing monthly member activities and promos via VIP Club. Members aged 55 and above also enjoy extra perks under the SilverCare program.

Membership Type​

Alpro Lifetime Loyalty / VIP Club (single).

Coverage & Store Network

Alpro Pharmacy has over 300 outlets across Malaysia, and customers can find their nearest store using the Store Locator on the official website.

Program Details

Points Earning Structure

Category Details
Base Points
  • Earn 1 point per RM1 spent.
Member’s Month
  • Earn up to 10X points during promotions.
Registration Point
  • Members who register through the Alpro online platform, Alpro One Click, receive an additional 150 Alpro Health Points upon registration.

Points Redemption Options

Category Details
Birthday Bonus
  • During the birthday week (3 days before, on, and 3 days after the birthday), members earn double points on purchases.
  • A RM10 discount voucher is provided, redeemable with a minimum spending of RM50 in a single transaction.
Redemption Rate
  • 200 points can be redeemed for RM1 off purchases at any Alpro Pharmacy outlet or online via Alpro OneClick.
Welcome Rewards
  • Receive RM30 in rewards upon joining.
  • RM5 discounted Blood Test Voucher & RM5 discounted Flu Vaccine Voucher.
  • 2,000 Member Points (worth RM10).

Points Validity

Alpro Pharmacy points are valid for 36 months (3 years) from the date they are credited to your account. This means you have three years to redeem your points before they expire. Besides, members can check point balance and expiry dates, log in to your Alpro One Click account, navigate to “My Account,” and view the “Membership” section.

Alpro Pharmacy

Membership Tiers/ Status Level

Category Details
Bronze Tier
  • Annual spending less than RM600.
Silver Tier
  • Annual spending between RM600 and RM1,999.
Gold Tier
  • Annual spending between RM2,000 and RM5,999.
Platinum Tier
  • Annual spending between RM6,000 and RM9,999.
Diamond Tier
  • Annual spending exceeding RM10,000.

Member-Exclusive Offers

Category Details
Exclusive Promotions
  • Members enjoy special discounts and deals on selected products.
  • For example, during the Member's Day Sale 2023:
    • Assorted Pillow Blanket was available at RM19.90.
    • Flavia Food Vacuum Saver Container was offered at RM59.90, reduced from RM89.90.
Alpro Members' Day 2024
  • Held from April 26th to 29th, 2024.
  • Benefits included:
    • FREE Ladini Tanglio Multifunctional Chopping Board with a purchase of RM688 or more.
    • Bonus 1,000 points for members wearing their Alpro Fans T-Shirt.
    • Redeem Alpro Health Points: every 3,000 points equals RM30.
    • Earn 1.5x points for each item purchased during the event.
    • Opportunities to collect up to 20x extra points.
    • Participation in a lucky draw with a grand prize of 1,000,000 points.

Seasonal & Thematic Promotions

Category Details
Promosi Ramadan 2025
  • Exclusive promotions and significant discounts on various products.
  • A complimentary packet of Raya envelopes with purchases of RM100 or more in a single receipt.
Alpro National Picasso Cup 2025
  • An annual coloring contest for children, themed around 'Medication Disposal' to educate young participants on proper methods.
  • Participants received e-certificates and vouchers redeemable at Alpro Pharmacy outlets.
World Hearing Day 2025
  • Celebrated in March 2025 by Alpro Pharmacy.
  • Focused on the theme 'Changing Mindsets: Empower Yourself,' emphasizing the importance of hearing health.

Integrating with Digital Platforms

Category Details
AgoraCloud Platform on AWS
  • Collaborated with QR Retail Automation to implement the AgoraCloud platform on Amazon Web Services (AWS).
  • Streamlined supply chains, automated warehouse operations, and enabled seamless omnichannel order fulfillment.
Zebra Technologies Solutions
  • Adopted Zebra's TC21 mobile computers and RFD40 UHF RFID sleds to digitize inventory management.
  • Resulted in an 80% increase in order fulfillment efficiency and a five-fold boost in business capacity.
Doc2Us Integration
  • Enhanced the user experience by integrating the online portal with Doc2Us.
  • Enabled real-time consultations with registered doctors, e-prescriptions, and a comprehensive electronic prescribing system (EPS).
E-wallets
  • Accepted e-wallets include Boost, Grab Wallet, Maybank QRPay, Mcash, Touch 'n Go Wallet, and Nets.
  • For example, customers who spent a minimum of RM100 on Surbex products received a free RM10 Touch 'n Go e-Wallet reload pin.

Collaborating Partners

Partner Card/Product Key Benefits Additional Information
AGTC Genomics Alpro Pharmacy
  • In December 2024, Alpro Pharmacy collaborated with AGTC Genomics to integrate Pharmacogenomics (PGx) and Nutrigenomics (NGx) services into everyday healthcare.
  • This initiative aims to reduce medication errors and adverse drug reactions by tailoring medications and dietary recommendations based on individual genetic profiles.
 Read more at Alpro Pharmacy News.
DKSH Alpro Pharmacy
  • In August 2024, Alpro Pharmacy partnered with DKSH to enhance medication accessibility across Malaysia.
  • This collaboration addresses affordability challenges and supports initiatives like ONCOHelp, a one-stop center for cancer patients, aiming to improve the well-being of Thalassemia patients and strengthen the healthcare landscape.
 Learn more at Logistics Asia.
OMRON Healthcare Alpro Pharmacy
  • In January 2025, Alpro Pharmacy joined forces with OMRON Healthcare to combat the issue of counterfeit blood pressure monitors.
  • The partnership provides Malaysians with access to accurate BP monitoring services and raises public awareness about the importance of reliable home blood pressure monitoring.
 Details available at PR Newswire.
Cosmo Pharma Inc. Alpro Pharmacy
  • In November 2024, Alpro Pharmacy signed a Memorandum of Understanding with Cosmo Pharma Inc. to enhance local healthcare and welfare.
  • This partnership focuses on supporting the health, peace of mind, and happiness of customers through compassionate care and shared values.
 More information at Alpro Pharmacy Media Gallery.

Customer Support

Category Details
Email
Phone
WhatsApp
  • Engage with customer service via WhatsApp at 013-398 2923.
Online Contact Form

Disclaimer

Perks Ranger is an independent website and is not affiliated with Alpro Pharmacy, the Alpro Pharmacy Member Program, or any of its subsidiaries. The “Alpro Pharmacy” name and logotype are registered trademarks of Alpro Alliance Sdn Bhd. All information provided about the Alpro Pharmacy membership program is for reference only and may be inaccurate or out of date. Please verify the latest details, eligibility criteria, and promotions directly with Alpro Pharmacy or through its official channels. Perks Ranger shall not be held liable for any discrepancies or decisions made based on the information provided.